6-month colour warranty

Every House of Riva piece is 316L stainless steel, with gold-tone pieces finished in 18K gold using PVD. We're confident it will keep its colour, so every piece comes with a 6-month colour warranty from the day it's delivered.

What's covered

  • Fading, discolouration or peeling of the gold finish with normal everyday wear, including showers, sweat and sea water
  • Rust or green marks from the steel

What isn't covered

  • Scratches, dents, bending, broken chains or lost stones from knocks and accidents
  • Damage from chemicals such as bleach, strong cleaners or long soaks in chlorinated pools or hot tubs
  • Pieces that have been altered, resized or repaired elsewhere
  • Normal surface wear on clasps and contact points

How to claim

  1. Fill in the form below with your order number and what's happened.
  2. WhatsApp a clear photo of the piece to +91 99971 18595.
  3. Once approved, we'll send a free replacement of the same piece (or store credit if it's sold out), and we pay the shipping.

We usually reply within a few hours, Monday to Saturday.

  • 6 monthsColour warranty from delivery
  • Free replacementSame piece, or store credit
  • We pay shippingOn approved claims

Make a warranty claim